Customer Support

Delight your customers.

Round-the-clock Tier 1 support, and every answer to customers' most frequently asked questions.

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It costs 6-7 times less money to retain an existing customer than to acquire a new one.

In other words, investing in your current customers is always a great investment. With the platform, your clientele will enjoy 24/7 access to all the information they need, whenever and wherever they need it.

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Always be there for your customers.

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Customer Support

Your customers deserve instant, seamless support 24 hours a day, 7 days a week. With the platform, your business — no matter the size or the industry — can exceed your customers' expectations with first-line support for any frequently asked question or problem they may have. can capture and generate leads on your website

Lead Generation

Turn your website into a lead generating engine that never sleeps. With custom call-to-actions, guided conversations, and dynamic forms instantly pushing data to your CRM, the begins delivering ROI from first launch. And, by the way, our mobile-friendly web concierge is installed with just 1 line of JavaScript code.

The knowledge base interface makes it easy to access and edit your company information

Knowledge Base

For every frequently asked question, there’s an answer. The platform brings with it an unlimited knowledge base that is yours to customize to your company’s unique needs. Easily create instantly accessible information so you never have to answer the same question twice.

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Artificial Intelligence

The platform is built on 40+ machine learning neural nets and text-search algorithms, and driven by state-of-the-art Natural Language Processing. Our robust AI is further bolstered by clarifier reinforcement learning, dynamic user feedback, and human CoPilot curation.